Privacy Policy for AumEssentials.com
Effective Date: 01.11.2024
At AumEssentials.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and make purchases through our e-commerce platform.
1. Who We Are
Our website address is: https://www.aumessentials.com.
2. What Personal Data We Collect and Why We Collect It
We collect several types of information for various purposes to provide and improve our service to you.
Personal Information You Provide
- Account Information: When you register for an account or place an order, we collect your name, email address, shipping address, billing address, phone number, and payment details.
- Order Information: We collect details about the products you order, transaction history, and your communication preferences.
Automatically Collected Data
- IP Address & Browser Information: When you visit our site, we collect your IP address, browser type, and information about your device to help us improve site performance and enhance user experience.
- Cookies: We use cookies to enhance your experience on our website, remember your preferences, and keep track of items in your cart. You can manage cookies in your browser settings. Please note that blocking cookies may affect the functionality of the website.
Comments and Reviews
- When you leave comments or reviews on our website, we collect data such as your name, email, and comment content. This information is visible to other users unless you request otherwise.
3. How We Use Your Data
We use the data we collect for various purposes:
- To process and fulfill your orders, including sending order updates, tracking information, and related customer service.
- To personalize your shopping experience by recommending products based on your preferences.
- To communicate with you, including promotional emails, newsletters, and special offers (which you can opt-out of at any time).
- To improve our website functionality and customer support.
- To comply with legal obligations and resolve disputes.
4. Cookies
Cookies are small files placed on your device that help us enhance your user experience. Cookies are used for:
- Essential Functions: These cookies are necessary for the website to function properly (e.g., to keep items in your cart).
- Analytics: To analyze traffic and improve the user experience (e.g., Google Analytics).
- Advertising: To personalize ads and track user interactions.
You may choose to disable cookies through your browser settings, but doing so may limit certain functionality on our site.
5. Embedded Content from Other Websites
Articles and product pages on our site may include embedded content (e.g., videos, images, products, etc.). Embedded content from other websites behaves exactly as if the visitor has visited that other website. These external sites may collect data, use cookies, and track your interaction with embedded content.
6. Data Sharing
We do not sell your personal data to third parties. However, we may share your information with trusted third-party service providers who help us operate our website and fulfill your orders (e.g., payment processors, shipping companies, email service providers). These third parties are contractually obligated to keep your data secure and use it solely for the purpose of providing their services.
We may also disclose your information if required by law or to protect our rights or the safety of others.
7. How Long We Retain Your Data
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements.
- Account Data: If you register for an account, we retain your information until you request deletion.
- Order Data: Order information is retained for business and legal purposes for up to 3 years.
8. Your Data Rights
As a user, you have the following rights:
- Access: You may request to access the personal data we hold about you.
- Correction: You may request corrections to any inaccurate or incomplete data.
- Deletion: You may request the deletion of your personal data, subject to certain exceptions.
- Data Portability: You may request an exported file of the personal data we hold about you.
- Opt-Out: You can opt out of marketing communications at any time by clicking the “unsubscribe” link in the email or contacting us directly.
9. Where We Send Your Data
Visitor comments may be checked through an automated spam detection service (e.g., Akismet).
10. How We Protect Your Data
We use commercially reasonable security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of data transmission or storage is completely secure.
11. Data Breach Procedures
In the event of a data breach, we will notify affected users as soon as possible and take necessary steps to protect your data.
12. Third-Party Data
We may receive data from third-party providers, such as payment processors (e.g., PayPal, Stripe) or marketing partners, who assist us in providing services. We ensure that any third parties we work with comply with data protection regulations.
13. Automated Decision Making and Profiling
We do not use automated decision-making processes or profiling techniques with user data.
14. Industry Regulatory Disclosure Requirements
If applicable, we comply with all relevant data protection laws and regulations, including the General Data Protection Regulation (GDPR) for customers in the European Union.
Contact Information
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
Email: info@aumessentials.com
Address: Dream Height Shop No – 9, Ground Floor B – Wings Bardoli-394601. Dist- Surat. Gujarat. Bharat(IN).
Phone: +91-7069752909